Fiduciary Customer Relation Management

Our impressive customer relations manager automates your core sales processes for a streamlined approach to your management tasks. Customer outreach and marketing processes benefit greatly from our CRM that forms itself around your needs.

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Technology for sales professionals 

CRM Suite 

With Fiduciary International’s CRM Suite, current and future customers take a central focus. Our customer relationship management solution provides rich functionality that both establishes and helps maintain positive customer relations. Gain from a more personal approach to customer interactions.

Steady your workflow and keep track of customer data all in one place with a customizable CRM that allows you to focus on what’s important most. Adjust the interface according to your current priorities, whether that’s maintaining current relationships with customers or adding new ones. Our CRM solution adjusts to you, not the other way around.


 

Our CRM Platform  

Systems that are made for your business

Seamless
Marketing Management System

Maintaining customer relationships is a key factor in developing successful enterprises. Our CRM’s Marketing Management System helps your business stay aligned.

Automate your customer service outreach, marketing plans, and core sales schemes all in one system. Manage your contacts automatically with a CRM that pulls information from a wide variety of sources like emails, trade show websites, and scanned business cards.

Protect customer data and allow diverse levels of access to said data with employee role assignments. Our CRM helps to eliminate competition within your agency and focus on the task or customer at-hand.



System Benefits


Marketing Management

Create and manage campaigns, budgets, and emails

Contact Management

Manage customer data and assign employee roles

Lead Management

Import leads from the web or offline and assigns them to the salesforce

Workflow Management

Describe and streamline the product or service

Promotion Management

Create sales strategies and customer incentives

Project Management

Assign projects to teams and track their progress

Competent
Wholesale Management System

Manage your wholesale orders easily while increasing company visibility by utilizing our CRM’s wholesale feature set.

Use a variety of pricing strategies to set your product’s price according to individual clients without worry of overlapping. Our CRM automates this task for you while keeping buyer credentials upfront so you know exactly who you’re dealing with at all times.

Upsell your products based on customer purchase history and recommend products quickly with our CRM’s demand-detecting features.



System Benefits


Customer Order History

Reference customer orders quickly and recommend related products

Customer Credit History

Evaluate customer risk and minimize losses

Pricing & Discount Policy

Maximize profitability and create pricing strategies

Efficient
Sales Management System

Automate all sales processes for your business with a CRM that is prepared for a wide variety of sales scenarios. Stock, sales to order, sales on credit, prepaid sales, commissions, and retail sales are all available through this system on our CRM.

Easily invoice, manage shipments and returns, and accept payments. Our Sales Management System through CRM is perfect for businesses large, small, and entrepreneurs.



System Benefits


Sales Agreements & Order Registration

Handle sales agreements and order registration easily

Sales Invoicing

Track and manage all sales invoices, warranties, and dates

Sales Inventory

Review inventory and ensure product accuracy

Sales Planning

Create sales plans using sourced and new customer data

Settlements & Accounts Receivable/Payable

Ensures your business has access to settlements, accounts receivable, and payable

Intelligence
Point of Sale System

Use our CRM Suite’s powerful retail management software, the Point of Sale System. It’s ideal for any business involved in high turnovers in sales such as supermarkets, retail outlets, and pharmacies.

Automatically track employee and customer usage, monitor the change in product cost, and anticipate merchandise reorders all in one system. Our CRM makes it easy to manage current sales and prepare for future sales.

Maintain absolute control over all aspects of your sales and inventory with an easy to use interface.



System Benefits


Online Processing

Track inventory status with integrated inventory management

Barcode Generation & Scanning

Reduce data entry and use manufacturer-specified barcodes

Pricing

Track pricing based on amounts, percentage of cost, margin percentage, or a custom formula

Taxes

View and apply taxes from any location

Credit Card Processing

Accept payments through credit cards and manage commission payments

Centralized

A Suite for All Customer Service Issues 

Our CRM Suite prevents you from wasting time searching for orders, answers, and customer history. With a centralized approach to customer relations, our software offers all relevant information up front. And if it isn’t front-and-center, it’s easily searchable.

Resolve email issues, diagnose bugs and errors, and contribute to an ever-expanding knowledge center to keep your team informed and ready.

Ready to get started?

We integrate leading technology to transform your business into a cognitive enterprise.

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Address

Fiduciary International, 7th Floor, Al-Hamad Tower (B), Qibla, Kuwait City, Kuwait , KW